Privacy statement

1. Protection of personal data

Personal data: any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We attach great importance to respecting and protecting your privacy and the confidentiality of your personal data. This privacy policy aims to inform you about the procedures regarding the use of personal data and the protection rules in place to protect the confidentiality of this personal data.

We are committed to using personal data discreetly and protecting its confidentiality and privacy. This is in accordance with the General Data Protection Regulation (GDPR), the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data (as amended) (hereinafter “the Law of 8 December 1992”), and other relevant applicable legal provisions. We have taken legal and technical precautions to the best of our ability to prevent unauthorized access to and use of your personal data. Where it is impossible to fully guarantee security, we will implement appropriate technical and organizational measures to protect your personal data.

2. What data is collected, why and for what purposes?

Processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Confidential processing” means that we process personal data confidentially in accordance with the legal requirements applicable in Belgium, in particular the General Data Protection Regulation (GDPR) and the Law of 8 December 1992.

You are free to visit our website and gather necessary information about our services without providing us with any personal data.

We may process the following personal data (e.g. name, first name, telephone number, address, e-mail address, etc.) of the following data subjects (e.g. customers, customer contact persons, etc.) on the basis of the following legal grounds (consent of the data subject, necessity for the performance of the contract, legal obligation, protection of vital interests, task in the public interest or legitimate interest) for the following purposes: (e.g. to comply with legal obligations (customer management, etc.), to be able to execute the agreement, to to provide the data subject with informative news items regarding the company, to improve the quality of services or information, etc.):

By providing personal data, the data subject explicitly consents to the processing of that data for the aforementioned purposes. The data subject has the right to withdraw consent at any time, provided that processing is based solely on the data subject’s consent.

Under no circumstances will the personal data of the data subject be transferred to third parties, neither for informational nor commercial purposes.

We retain personal data for 7 years. After this period, the personal data is automatically deleted from the system. If we wish to continue using the personal data after the retention period has expired, we will request your consent again.

3. Your rights

In accordance with applicable regulations, you have the legal right, upon simple request, to access your personal data free of charge in order to supplement, correct, modify, delete, or transfer it. You also have the right, upon simple request, to object, free of charge, to the processing of your personal data for purposes such as direct marketing.

More specifically, the data subject has the following rights, in accordance with applicable regulations and under the applicable conditions:

Right of access: the data subject always has the right to request access to his or her personal data (including processing purposes, categories of personal data, expected storage period).

Right to rectification: the data subject always has the option to have his or her personal data corrected or supplemented.

Right to erasure: the data subject has the right, under certain conditions, to request the erasure of his or her personal data free of charge by making a simple request.

Right to restriction of processing: the data subject has the right, under certain conditions, to request a restriction of the processing of his or her personal data in the future.

Right to object: the data subject has the right, under certain conditions, to object to the processing of his or her personal data for, among other things, direct marketing purposes.

Right to portability: the data subject has the right to obtain and transmit his or her personal data in a structured, commonly used and machine-readable format to third parties.

If you wish to exercise any of these rights, you can contact us in writing at info@dexitex.nl or via the contact details above. We will contact you within 5 business days of your request.

Cookies

1. Storing cookies

We strive to provide you with clear information about how cookies are used on our websites and how they are stored on your device (computer, tablet, smartphone, etc.) in order to make your visit to our websites more pleasant and better tailored to your needs and preferences.

2. What are cookies and why do we use cookies?

Cookies are small data or text files that are placed and stored on your computer or mobile device when you visit a website. Cookies help us optimize your visit to our website by performing a number of useful tasks, such as improving the security of a website and the overall user experience. For example, the website can remember the pages you have visited and your preferences (such as username, language, font size, and other display preferences) so you don’t have to re-enter them each time you visit. Other cookies are used to analyze information such as the number of visits to a website. Still other cookies are used for marketing purposes.

To make optimal use of our website, we therefore recommend that you enable and/or accept cookies on your computer or mobile device. Without enabled cookies, we cannot guarantee a smooth visit to our website, as your visit may be interrupted or delayed and you may not be able to access or use certain parts of the website. If you nevertheless wish to delete or block cookies, you can adjust your browser settings.

Although most internet browsers are set to accept cookies by default, you can delete cookies that have already been placed and limit or block the placement of new cookies by adjusting your browser settings. The way to adjust browser settings varies by browser. More information about your browser settings can be found at aboutcookies.org or in the “Help” menu of your internet browser.

If you delete or block cookies, this does mean that you will have to reset your preferences every time you visit and that some parts of the website will not work (properly).

3. Which cookies do we use?

On our websites, session-related cookies (temporary cookies that disappear as soon as you close the browser) and/or permanent cookies (cookies that remain on your computer, even after you close the browser) are used for the following purposes: [for example: processes, preferences, security, advertising, performance, etc. each time with a specific description of the method and function of the cookie in question

If you do not want data about your website visit to be passed on to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

Contact

Any questions?

We are responsible for processing your personal data. If, after reading this privacy and cookie statement, you have any questions or comments about the protection of your personal data or cookies, you can contact us at info@dexitex.nl or via the contact details above. We will contact you within 5 business days of your request.