4-week exchange guarantee on mattresses and top mattress pads
A new mattress or top mattress pad takes some getting used to!
Your body needs to adjust to a new sleeping position and level of support. So don’t make up your mind after just a few nights—take your time to get used to your new mattress or top mattress pad.
That’s why Dexitex.nl offers a 4-week exchange guarantee on new mattresses and top mattress pads.
Not quite satisfied? No problem! In consultation with Dexitex.nl, you can exchange your mattress or top mattress pad once for a firmer, softer, or different model. We almost always have a suitable solution!
- Exchange on your own: no additional costs, only any price difference, if applicable.
- One-time exchange: always in consultation with Dexitex.nl.
- Returns without an exchange: if we are unable to reach a suitable solution together, 30% of the purchase price will be deducted for depreciation in the event of an agreed return.
Exchanged mattresses and top mattress pads are written off and, where possible, donated to charity.
Our advice: Take full advantage of the 4-week period to give your new mattress or top mattress pad a fair chance. Your sleeping comfort is our top priority!
